OFFRE D'EMPLOI, Douala - APAVE INTERNATIONAL CONSULTING

DESCRIPTION DE L'OFFRE
Référence :ASS/0623/002889

Type de contrat : CDI

Métier/Spécialité : Services Publics / Administrations

Localisation géographique :
Pays : Cameroun
Ville : Douala, Région du Littoral, CM



Notre société :

Acteur majeur du recrutement en Afrique Centrale, Apave International vous propose chaque semaine de nombreuses opportunités de carrière au sein d'entreprises privées ou publiques et d'Institutions Internationales.



Mission :

Ensure that SAP HCM environment is implemented, maintained and supported in accordance with SAP best practices and that any enhancements are fit-for-purpose. Coach, mentor and upskill at least two identified resources

Key Responsibilities

Review the business processes identified to support the Human Resources function with a focus on Payroll
Ensure that appropriate service levels and quality standards are maintained
Ensure compliance with IT governance standards and procedures
Analyze and apply required configuration changes or developments to fulfill change requests
Develop and review business cases, functional specifications, blueprints, and all other associated documentation as directed
Establish and maintain regular meetings with different User Group representatives (including management) to proactively encourage process and system improvements in line with the strategic objectives of HR
Facilitate workshop sessions to determine requirements and possible changes to HR business processes
Review and update business requirements documents and technical specifications documents on a periodic basis
Store all application and related documentation in a centralized repository for future knowledge transfer purposes
Maintain process designs (in Visio or any required modelling tool), technical specifications, Training manuals and Test packs to ensure all changes are reflected in all relevant documentation
Receive a call logged via the IT helpdesk for 2nd line support
Prioritize response in terms of the levels of severity
Attend to the user via telephone, e-mail, videoconferencing or alternatively in person if required, to resolve the problem
Actively engage in the upskilling of the two assigned resources




Profil :

Required Qualifications :

A Bachelor's degree
SAP Certification in HCM
Business/System Analysis Certification
 

Experience :

Minimum of five (5) years’ experience of working as a SAP Support Analyst specializing in SAP Payroll
Extensive experience in working within business solution teams performing IT application development and maintenance functions (planning, design, development, testing, and implementation)
Practical experience implementing new and supporting business-specific IT solutions
 

Personal Attributes/Competencies:

Strong analytical skills
High level of technical competency
Good communication and interpersonal skills and ability to work with others
Sound, demonstrated coaching and mentoring skills
Ability to effectively facilitate workshops with business users/application vendors/etc. in order to jointly design a process or application solution
Time Management
Honesty and Integrity
Attention to detail
Persistence, and the ability to follow through and bring tasks to completion.


Niveau d'études : LICENCE / BAC+3

Spécialisation : Ressources Humaines

Niveau d'expérience : Expérimenté (de 6 à 10 ans)

Langues :
Anglais : Bonne pratique
Français : Bonne pratique

Postulez UNIQUEMENT en ligne via le formulaire disponible  à l'adresse : https://apaveconsulting.jobs.net/fr-FR/search?keywords=&location=