From the highways to the world's largest ports and straight to your doorstep, Maersk is ubiquitous in the journey of global trade. We're not just a company; we're a warm, supportive community with a shared purpose: Improving life for all by integrating the world. If you believe you can contribute to Maersk's mission and culture, even if you don't meet every criterion listed here, we encourage you to apply and share how you can add value to our team. Join us and play a vital role in lifting global trade every day!
As the Key Accounts Coordinator for Landside Transportation in Cameroon, you'll be responsible for dispatching timely and accurate customer deliveries within specified transit times. Your role involves executing, supporting, and coordinating daily operations tasks related to Maersk shipments, ensuring adherence to agreed procedures and timely results delivery. This includes liaising with suppliers and optimizing transport planning through triangulation to enhance service delivery efficiency.
What We Offer:
Joining Maersk means becoming part of a global family that moves 20% of global trade every day, guided by core values that prioritize our employees and celebrate diversity in all its forms. We believe diversity strengthens our teams, enabling us to deliver high-performance results across brands, cultures, and locations.
Responsibilities:
- Regularly monitor file progression and update Front Line Staff to ensure timely actions and track progress.
- Execute operations with cost-saving strategies, maintaining safety and reliability standards, and efficient planning.
- Proactively prevent additional costs (storages/demurrage/detention) and analyze reasons for any incurred costs, suggesting improvement actions.
- Cultivate strong relationships with stakeholders (truckers, Customs, shipping lines, terminals, etc.) to enhance operational efficiency.
- Liaise with suppliers to optimize transport planning using triangulation methods.
- Ensure cargo visibility throughout the delivery chains and update systems promptly.
- Drive improvements in key processes to enhance productivity and service levels for on-time delivery.
- Resolve customer complaints promptly and provide feedback to internal teams regarding challenges impacting service delivery or cost changes.
Who we are looking for:
- Minimum of 2 years of experience in logistics and landside transportation.
- Solution-oriented mindset with strong analytical skills.
- In-depth knowledge of local logistics operations and systems.
- Proficiency in planning and stakeholder management.
- Strong execution mindset with a focus on continuous improvement.
- Ability to work effectively in a team and prioritize customer satisfaction.
- Cost-conscious with a focus on optimization.
- Proficiency in both written and verbal English and French is required.
If you're passionate about logistics, customer service, and making a meaningful impact in global trade, we encourage you to apply and become part of our dynamic team at Maersk.
Last Application Date - 5th March 2024
#LI-TB1
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com