Announcement Number:     Yaounde-2024-011

Hiring Agency:     Embassy Yaounde
Position Title:     Computer Management Assistant

- Current Employees of the Mission / All Agencies
Open Period:
    03/05/2024 - 03/19/2024Format MM/DD/YYYY
Vacancy Time Zone:
    GMT+1
Series/Grade:
    LE - 1805 9
Salary:
    XAF FCFA16,396,963 /Per Year
Work Schedule:
    Full-time - 40 hours per week
Promotion Potential:
    LE-9

Duty Location(s):
    1 Vacancy in

    Yaounde, CM
Telework Eligible:
    No
For More Info:
     HR Section
     000-000-0000
     ydeapplicants@state.gov

Overview

Hiring Path:
    • Custom Announcement (not open to the public)
Who May Apply/Clarification From the Agency:
    For USEFM - FP is 5 (Step 1 through 4).  Actual FP salary determined by Washington D.C.

    •    Current Employees of the Mission - This includes U.S. Citizen Eligible Family Members (USEFMs); Eligible Family Members (EFMs); Declared Members of Household (MOHs), dependents of U.S. Personal Services Contract (USPSC) who are assigned under COM - All Agencies
Security Clearance Required:
    Public Trust - Background Investigation
Appointment Type
    Permanent
Appointment Type Details:
    Indefinite subject to successful completion of probationary period
Marketing Statement:

    We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
Summary:

    The work schedule for this position is:


            Full Time (40 hours per week)



    Start date: Candidate must be able to begin working within a reasonable period of time upon receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Supervisory Position:
    No
Relocation Expenses Reimbursed:
    No


Duties


The incumbent is one of the technical specialists who manage and administer with little direct supervision the OpenNet and Internet Local Area Networks (LAN) to include the Wide Area Network (WAN). She/He performs server and client hardware and software installation, applies network security and Department of State (DoS) standard settings as prescribed, monitors and analyzes network performance and capacity to improve network design and customizes software applications to meet end-users’ requirements. The incumbent provides end-user support on various applications and software training as required. She/He provides regional support to the Embassy Branch Office (EBO) Douala and is a Contracting Officer Representative on several ongoing contracts.

Qualifications and Evaluations

Requirements:

    EXPERIENCE:  Minimum of three (3) years of progressively responsible professional experience in computer applications and network design and management, preferably on a multi-subnet environment using Windows Server 2016 or newer, Windows 10 operating systems, as well as Microsoft Exchange Server 2013 or newer, Microsoft SharePoint Online, Microsoft Power Apps and PowerShell, CCNA or equivalent.

    JOB KNOWLEDGE:  In depth understanding of Local Area Network hardware/software components, Microsoft Windows Operating Systems, Microsoft Exchange Messaging Systems. Knowledge of computer networking, design, programming techniques, and database management.  Knowledge of the local telecommunication practices, rules, and regulations.  Knowledge of local internet service providers and cell phone providers. These may be tested.
Education Requirements:

    Minimum of Bachelor’s Degree in Computer Science, Cybersecurity, Engineering, Telecommunications, or Technology.
Evaluations:

    LANGUAGE:  Fluency (Reading/Writing/Speaking) in English and Limited Knowledge (Speaking/Reading/Writing) in French is required. This may be tested.

    SKILLS AND ABILITIES:  Must be able to use Word, Excel, Microsoft Access, Power Point, and Visio or other CAD style application.  Ability to manage all aspects of a LAN environment and to work independently and be resourceful in locating and developing sources, contacts, e.g., vendors, bulletin boards, and online technical support. Must possess strong interpersonal skills to work with end-users at all levels at post, as well as Bureau, Department personnel and vendors; considerable verbal and design program development skills to discuss complex problems with non-computer personnel. Must be able to effectively communicate all system-related topics, concerns, or issues to upper management.

    EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

    "Recruiting for diversity, hiring based on merit"
Qualifications:

    All applicants under consideration will be required to pass U.S. Embassy issued medical and security certifications.

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Benefits and Other Info

Benefits:
Agency Benefits:

    SALARY: The annual gross salary includes: the Basic Rate, the Miscellaneous Benefits Allowance, and the End-of-the-Year Bonus.  Seniority Allowance is paid in accordance with local labor law. A Cashier allowance is paid for eligible positions.

    MEDICAL BENEFITS: The U.S. Mission in Yaoundé directly reimburse eligible employees for covered medical expenses incurred for them and/or eligible dependents, subject to the stated limits of the Local Compensation Plan.

    LEAVE BENEFITS: Subject to the stated limits and rules of the Local Compensation Plan, employees are entitled to the following types of leaves: Annual Leave, Sick Leave, Maternity Leave, Special Leave.

    HOLIDAYS: The U.S. Mission in Yaoundé and the Embassy Branch Office in Douala observe American and Cameroonian public holidays, about 19 holidays per year.



    For Eligible Family Members (EFMs), benefits should be discussed with the Human Resources Office.

    The pay plan is assigned at the time of the conditional offer letter by the HR Office.
Other Information:

    HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

    HIRING PREFERENCE ORDER:
    1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
    2. AEFM / USEFM
    3. FS on LWOP and CS with reemployment rights **

    * IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

    ** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

    For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply:

            All candidates must be able to obtain and hold a U.S. Embassy issued Security and Medical clearance (See “Next Steps” below for more information).


            Please make sure you enter ALL your work experience(s) and education. Attached Curriculum files will not be considered. Please enter your primary private email address, as this will be used by the HR Office to contact you if you are shortlisted.


            To apply for this position, click the “Submit Application” button. For more information on how to apply, please visit: https://cm.usembassy.gov/jobs/

Required Documents:

    To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

    All Applicants:
    • Residency and/or Work Permit (if applicable)
    • Bachelor's degree or its equivalent
    • Work experience attestation(s)

    Eligible Family Member Applicants:
    • Copy of Sponsor's Orders/Assignment Notification (or equivalent)
    • Passport copy
    • DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
    • SF-50 (if applicable)
Next Steps:

    Once the Vacancy Announcement (VA) closes:


            Applications meeting the minimum education and experience requirements will be screened by HR Office and the Selecting Official(s)


            ONLY shortlisted applicants will be contacted by email for mandatory language and/or subject matter tests.


            ONLY successful tested applicants will be contacted by email for interview


            Non selected applicants will be notified by email of the results.





    For Selected Applicants:


            HR Office will send a Conditional Offer with the security certification and medical clearance requirements.


            The security certification is a 2-4 months process, and is done by the Regional Security Office (RSO), who will contact the applicant once he/she completed the requirements provided with the Conditional Offer


            The medical clearance is covered by the U.S. Embassy, and will be completed by the applicant separately, during the security certification process.


            Once HR Office receives the medical clearance and the security certification, the applicant will receive a Formal Offer with an agreed start date.

  

    For Eligible Family Members (EFMs), the Human Resources Office will provide appropriate information and guidance.

    For further information - the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

    Thank you for your application and your interest in working at the U.S. Mission in Cameroon.

    HOW TO APPLY : ONLY online via the form available at:

    https://erajobs.state.gov/dos-era/vacancy/viewVacancyDetail.hms?_ref=tzfwwvvbpt0&returnToSearch=true&jnum=58009&orgId=73