Job Opportunity : Receptionist

Temps complet
A negocier
LocalisationLocalisation :yaounde-region-centre-cameroun Date de publication sur minajobs EmploisDate de publication :17/01/2022   Catégorie : Temps complet Salaire : A negocier
© www.MinaJobs.Net Cameroun
JOB DESCRIPTION - Receptionist
Location : Yaounde, Cameroon Category - Hotel Hilton Yaounde /

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.


What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer-focused industry
  • Minimum Bachelor's Degree in Communications or Tourism
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency
  • Minimum 3 years experience within hospitality 
  • Fluent in English and French (Speak/Read/Understand)
  • Minimum 30 years old - Maximum 35 years old

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

All applications must be submitted ONLINE at : https://jobs.hilton.com/us/en/job/HOT07YA2/Receptionist

| (c) http://minajobs.net

Alertes SMS / WhatsApp | Modèles Gratuits : CVs et Lettres | CV Premium | FAQs | Forums Emplois |



Envie de vite décrocher un emploi ? Donnez une touche professionnelle à votre CV
Confiez la Réécriture de votre CV à MinaJobs et démarquez vous des autres  – Cliquez ICI

Gagner Argent en ligne au Cameroun avec 1xbet paris sportifs, casino
REJOIGNEZ NOUS sur les médias sociaux et recevez Gratuitement plus vite les Offres !
| Minajobs Emplois sur Telegram Telegram | Minajobs Emplois sur Whatsapp Whatsapp | Minajobs Emplois sur Twitter Twitter | |
Les entreprises recrutent actuellement ! Découvrez leurs offres.
| GIZ MinaJobs emplois Cameroun | PLAN MinaJobs emplois Cameroun | ONU MinaJobs emplois Cameroun | Africa Food Distribution MinaJobs emplois Cameroun | DRC MinaJobs emplois Cameroun | Advans MinaJobs emplois Cameroun | Beneficial Life MinaJobs emplois Cameroun