TITLE : RELATIONSHIP MANAGERJOB LOCATION : KumbaJOB GRADE : 8DEPARTMENT : PRIVATE AND PROFESSIONAL CUSTOMERS
MAIN DUTY To ensure, under the supervision of the branch manager and his deputy, the running, the management and the development of a customers and prospects’ portfolio with a permanent concern for the quality of services, profit and risk mastery ; To suggest and sale bank products and services suitable for customers needs.
MAIN ACTIVITIES To suggest bank products and services ; To develop and to manage a customers and prospects’ portfolio ; To appreciate and to control commercial risks; Regular review of client files in compliance with the rules of conformity; To participate in the processing of operations of customers of his portfolio.
COMPETENCES NEEDED FOR THE JOBTECHNICAL Knowledge of bank products and services Knowledge of the professional techniques needed for the job as a relationship manager Sale techniques
BEHAVIOURAL Cordial contact and reassuring appearance Sympathetic ear to others and availability Developed commercial sensitivity High resistance to commercial pressure Enterprising sense and proactivity Steadfastness and quality orientation Risk sense
CANDIDATE PROFILE Speak English fluently. Speak at least average French. At least holder of BAC+2/GCE+2 in commercial, accountancy, bank or financial fields and to get at least two (2) years experience. Experience in a similar job is highly welcome.
DATELINE: Friday 25th August 2017 at 05 PM.NB: Only selected candidates will be invited for the test.