Job Opportunities : YAO Butler, Foreign and Commonwealth Office (Operations and Corporate Services)

Temps complet
A negocier
LocalisationLocalisation :yaounde-region-centre-cameroun Date de publication sur minajobs EmploisDate de publication :01/11/2017   Catégorie : Temps complet Salaire : A negocier
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The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Estates

Reporting to the Residence Manager, the Butler is responsible for ensuring the smooth running of the household and the servicing of the High Commissioner and their guests. They will learn the personal preferences of the High Commissioner and ensure that the Residence facility and services are delivered in a proactive, discreet, timely, thoughtful and unobtrusive manner. They supervise the work of contract gardeners and other outsourced staff ensuring the property and the service provided are of a high standard and cost efficient.

The British High Commissioner’s Residence is a representational property and is used to promote the UK and to host VIP guests.

Main purpose of job

To ensure guests and clients receive excellent service

To supervise external service providers and suppliers when working on the Residence premises including casual staff hired for receptions.

To support Residence Manager in the management of the Residence including in the areas of maintenance, administration and budgeting

Roles and responsibilities:

Guest Services


  • Welcome guests to the Residence and ensure their comfort, safety and ability to conduct business
  • Personally serve principals, guests and clients as appropriate

Events


  • When requested, liaise with organisers and ensure a comprehensive brief is taken. Interact with Residence Manager on costing; staffing; hiring of suppliers; layout and requirements
  • Ensure the Residence is prepared according to the agreed brief
  • Brief casual staff hired to serve at events and run the bar 

Supervision

  • Provide guidance in etiquette, protocol, and appropriate housekeeping and service standards
  • Supervision of maintenance, repairs and improvement projects
  • Overseeing the work of casual staff. Guide and lead them to carry out their jobs in a positive, motivated manner.

Administration

  • Comprehensive annual stock take of residence inventory with the Residence Manager’s supervision
  • Monthly drinks inventory check and reconciliation with Residence Manager
  • Monitoring the stock of cleaning materials and request replacements when at minimum stock levels.
  • Set up a system for issuing & return of Residence equipment and stocks for official use at the office and any other location
  • Cleaning of the public areas of the residence with special responsibility for the gym
  • Promptly record and report to the Residence Managers any damages to residence items or any needed maintenance works.
  • Manage the wine cellar – keep a stock of suitable wines and beverages and liaise with the Principals and Residence Manager in selecting. Perform monthly stock take with residence Manager
  • Liaise with Residence Manager print menus, place  and name cards

High Commissioner - Personal Service

  • Manage the provision of personal housekeeping services to the High Commissioner and his/her personal guests for non-official events.   

Certificate/Diploma in household & property management / hospitality and residential service

Experience as a Butler in a diplomatic residence, boutique hotel or private home of similar standing, with excellent references and a track record of expertise in:

  • Service of high quality food and beverages
  • Staff supervision
  • Events management
  • Maintenance & repairs
  • Computer literacy
  • Light food preparation
Knowledge of wine and food; able to do basic maintenance such as changing light bulbs, using a drill etc.
Changing and Improving, Leading and Communicating, Collaborating and Partnering, Managing a Quality Service
13 November 2017
S2
Fixed Term
24 months
Africa
Cameroon
Yaounde
British High Commission
209 568 CFA
2 January 2017

Housing Allowance of 60 996 CFA

Transport Allowance of 32 884 CFA

Unsociable Working Hours Allowance of 15 000 CFA

  • Please complete the application form in full. Failure to do so may result in a determination that you do not meet the requirements for the position.
  • Employees recruited locally by the British High Commission in Yaounde are subject to the Terms and Conditions of Service according to local employment law in Cameroon.
  • All applicants must be legally able to work in the country of application with the correct visa/status or work permit.
  • Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.
  • Reference and security clearances checks will be conducted.
  • Any questions you may have about this position will be answered during the interview, should you be invited.
  • Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework
  • Check your application and attachments before you submit your application, as you will not be able to make any changes once submitted.
  • The British High Commission will never ask you to pay a fee or money to apply for a position.
Apply online at : https://fco.tal.net/vx/lang-en-GB/mobile-0/appcentre-ext/brand-2/xf-3cccceb1b3d2/candidate/jobboard/vacancy/1/adv/


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