Administrative/Receptionist Professional Intern

Location: Yaoundé

Application Deadline: July 20, 2023.

II.      Mission of the Department: In a spirit of excellence, integrity, and dedication, the Finance Department is committed to providing timely, accurate, clear and complete information, and support for AWF Conservation Department’s overall goals to be achieved by AWF Cameroon Office.

III.      Major Functions: The professional intern will perform all required administrative and clerical tasks. He/her will maintain the front office and provide clerical support to the management of office operations.

IV.      the Intern performs a range of administrative assignments while learning the methods, processes and procedures of the work.

The duties listed below are typical examples of the work that could be performed by the intern in his assignments:

V.      Major Duties and responsibilities

• Assist in operating the reception desk with a poise and professionalism;
• Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel;
• Endeavour to present a good image of and create a positive first impression on staff and visitors alike, by answering enquiries and maintaining a good and professional personal appearance;
• Assist in answering all incoming and outgoing telephone calls and forwarding incoming phone calls; referring parties to appropriate staff members or departments, and ensure respect of the procedure; establish a phone control.
• Check, sign and transmit incoming mail, fax, letters, packages and documents dropped at the office or any other messages to appropriate staff and liaise with express mail services for the dispatch of letters and other documents when needed.

• Keep daily attendance register for outsourced workers and visitors
• Record, sort and date stamps incoming mail and courier deliveries
• Assist the Finance and Administration Manager in managing the contact directory;
• Assist the team with printing, copying, binding, scanning, photocopies when needed;
• Assist in the organization of meetings, seminars and trainings;
• Assist in archiving of administrative information and maintain database as assigned by the Finance and Administrative Manager
• Perform other related duties as required.

IV. Learning

The Young Graduate Professional Internship Programme is a learning opportunity, therefore, the Professional intern MUST demonstrate a strong aptitude and motivation to learn and grow. He/she should be opened to feedback and ready to take initiatives.

V. Profile

Required Qualifications and Experience

• Required Qualifications Minimum of HND (DUT, BTS in French sub-system) in business Administration
• At least one (01) year of progressively responsible professional experience as front desk representative, agent or relevant position; Familiarity with office machines (e.g. fax, scanners, printer etc.);
• Knowledge of office management and basic Financial/ Accounting experience would be an added advantage
• Proficient in English and French (oral and written);
• Excellent knowledge and proficiency in the use of MS Office application (especially Excel and Word);
• Experience in using ERP system is highly desirable.

Required Skills and Competencies

• Strong communication skills;
• Good organizational and multi-tasking abilities;
• Customer service orientation.
• Knowledge of automated administrative systems
• Knowledge of general record keeping and filing systems;
• Ability to understand and apply current administration guidelines, system updates and revisions, and policy changes;
• Team oriented, flexible and adaptable with positive attitude
• High ethics and a personal commitment to transparency and accountability
• Adherence to AWF’s values, which are: Knowledgeable, Optimistic, Determined and Engaging

Interested and qualified candidates are kindly requested to send their applications through the website www.awf.org 

or directly to the email address jobs@awf.org with the position title as the email subject.

Female candidates are highly encouraged to apply.