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Operational Delivery
Functional Leadership:
As the leader of the Payments & Business vertical, the role is accountable to:
- Monitor and align the direction, strategy and commercial results of OpCo, ensuring that the Group guidelines are duly complied;
- Lead and deploy an integrated solution development and problem-solving philosophy across the function;
- Measure the impact and benefit of OpCo and in turn, Group FinCo and report the true-value metrics. Drive continuous improvement across all function;
Delivery Leadership:
As DCEO, the role is accountable for the following work area outcomes:
Strategy & Analytics, Budgeting, Data and Reporting
- Implement and oversee execution of policies, procedures and guidelines set forth by all function and ensure the team complies with the same;
- Implement governance to manage strategy, budgets and financials;
- Cascade the Group Fintech budget, analytics and reporting framework, with the support of Chief Finance Officer.
Managerial / Supervisory Responsibilities
- Accountable for the morale, performance, and development of the function’s human capital;
- Align function’s values with MTN Fintech brand values;
- Approve work structure process before adoption by the team;
- Coach and mentor direct reports;
- Ensure assigned team is led, motivated, and rewarded to achieve KPA’s;
- Ensure that coaching / mentoring programs and personal development plans are in place for all staff members;
- Ensure effective management of diversity among personnel in the function;
- Identify staff training and development needs and implement necessary actions;
- Motivate and manage individuals to perform at the highest level, especially in terms of delivery and meeting target deadlines;
- Possess the authority, presence, and integrity to command respect from colleagues and from external contacts;
- Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting);