Career Opportunities: Communications Assistant SC5, Bamenda- United Nations World Food Programme (WFP)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

WHO ARE WE?
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

ORGANIZATIONAL CONTEXT
WFP Cameroon is part of the Country Offices in the Regional Bureau for Central and West Africa (RBD) facing multiple humanitarian crises that simultaneously aggravate existing socio-economic vulnerabilities in the country. The fragile security situation in the Northern part of the Country, a protracted refugee operation in the East and crises in the Northwest and Southwest regions has left millions of people vulnerable to food insecurity. WFP provides a key emergency response component of the Humanitarian Response Plan through regular food and sustainable development assistance to part of the food insecure and vulnerable people in the country. With the launch of the second-generation strategic plan, it is imperative to obtain the optimum capacity of staff, partners and beneficiaries given the precarious humanitarian situation and importance of delivering efficient and quick support. This role further described below, will contribute to the World Food Programme's mission in Cameroon to Saving Lives, Changing Lives.

JOB PURPOSE
To perform general administrative and some specialised communications processes that support the creation of communications content and the delivery of communications services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.

Experience: Have 5 or more years of progressive responsible experience

KEY ACCOUNTABILITIES (not all-inclusive)
1. Support the development of communication plans for events and campaigns at the level of the field office and when necessary, the country office.

2. Monitor the use of communication materials and equipment, and provide support for special events, including video/film, photography and radio projects.

3. Support the weekly production and development of field office situation reports (Sitreps) by researching and providing data.

4. Monitor local and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies.

5. Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards. Ideally share with the country office daily tweet proposals and other social media content

6. Share guidelines and help WFP staff on the field as they collect or create content for WFP platforms.

7. Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organized and readily available for others to access. Media friendly list for Northwest region should be available by December 2023 and updated regularly.

8. Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP.

9. Initiate, Support content collection missions for success stories, newsletter content development and other communication materials like factsheets, activity reports etc.

4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose

Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
 Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
 Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
 Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People

Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
 Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
 Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
 Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance

Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
 Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
 Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
 Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership

Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
 Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
 Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
 Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
 
FUNCTIONAL CAPABILITIES
Capability Name    Description of the behaviour expected for the proficiency level
Media and Influencer Relationship Management    Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organisational aims.
Media and Communication Expertise    Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues.
Specialised Knowledge in Communications    Exhibits specalised technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes.
Sociopolitical Contextual Understanding    Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks.
Communication Strategy and Planning    Demonstrates sound understanding of WFP communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has demonstrated an ability to perform routine communication techniques and activities in line with WFPs operating standards through day to day work
• Has supported in providing ad-hoc guidance to new staff members

TERMS AND CONDITIONS
Contract Type : Service Contract / SC

Unit : Communications

       Duty Station : Bamenda, Cameroon

DEADLINE FOR APPLICATIONS
Application Deadline: Friday, 5th April 2024 (11:59 PM UTC+1)

All applications must be submitted ONLINE at :  https://fr.wfp.org/careers/job-openings