JOB ADVERTISEMENT : Manager - Sales Business Intelligence  - MTN Cameroon - Mobile Telecommunication Networks  - Douala, Littoral

Manager - Sales Business Intelligence .Sales and Distribution
Douala, Littoral, Cameroon
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Job Description
We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities
Operational Delivery

Manage the BI and Channel teams under his responsibility
Develop BI content (reports, dashboards, scorecards, analytic solutions), in collaboration with the team, to provide data necessary to effectively make business decisions and measure goal attainment and overall performance
Ensure dashboards are regularly updated to enable the regional and partners teams to monitor the business performance and KPIs (Financial and Non Financial)
Oversee forecasting/planning, reporting, analytics, target setting and management, sales support, sales compensation design and administration, sales IT and Technology Enablement.
Collate, analyze, and evaluate data to increase sales productivity and performance in Sales & Distribution division. This includes providing recommendations on an optimal incentive structure to boost channel performance
Oversee GTM readiness for all sales initiatives. (with cross functional departments)
Continuously evaluate regional performance and identify areas for improvement.
Oversee Engine Room activities by driving key business metrics and producing dashboards to provide 360-degree view of the business.
Guide the sales operational business plan and escalate any deviation on a periodic basis.
Support analysis on ROI regarding potential business development initiatives.
Conduct periodic audit on S&D financial numbers vs. available data and escalate
Define and execute the internal and external performance management framework.
Define and ensure the implementation of tools and metrics to measure performance of sales and distribution activities.
Undertake work-stream planning process Including inception, technical design, development, testing and delivery of BI solutions that emphasize speed to market results
Guide business areas identifying new data needs and delivery mechanisms for reporting information as well as self-service solutions
Management and monitoring of Sales and Distribution budget and Cost of Sales
Follow up internal and external sales and distribution performance to ensure alignment with defined business performance principles and expected outcomes.
Work with business areas to adapt their business processes to effectively use enterprise data sources for information and analytical needs
Qualifications
Education:

Minimum of 4 years tertiary qualification in Quantitative/ Business Administration /Management of Information Systems / Sales Management/Marketing
Bachelor’s degree in IT or relevant field (Master’s degree in IT preferable or relevant professional qualification will be advantageous)
Fluent in language of country with basic command of English
Experience:

Minimum of 5 years’ experience in a Business Intelligence / Data Analytics role, with experience in supervising/managing others;
Experience working a Sales & Distribution in FMCG or Fintech
Working experience in BI, customer and point of sales insight or data analytics related senior role
Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management.
Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau)
Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc)
Experience working in a medium to large organization.
Experience:

Minimum of 5 years’ experience in a Business Intelligence / Data Analytics role, with experience in supervising/managing others;
Experience working a Sales & Distribution in FMCG or Fintech
Working experience in BI, customer and point of sales insight or data analytics related senior role
Knowledge of modern Big Data platforms and Open-Source solutions to database, data analysis, and data management.
Deep knowledge and experience in data reporting/visualization tools (Power BI, Tableau)
Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc)
Experience working in a medium to large organization.
Industry / Certifications

Microsoft Certified Data Analyst Associate
Google Certified Data Analyst
Azure Certified Data Engineer or Azure Certified Data Fundamentals
Competencies:

Functional Knowledge:

Customer Persona/Journey Design & Personalization
Customer Experience Management
Customer Service & Experience Technologies
CX design and implementation
Channel Analytics & Optimization
Bot Training & Prompt Engineering
AI Based Chatbots Management
Machine Learning and Natural Language Processing
Skills

Analytics and Data Storytelling
Strategic Thinking
Organizational Agility
Digital mind-set
Problem Solving Ability.
Decision Making
Conflict Management
Numerical
Project Management
People Management
Executive Presentation
Improvement Driver
Supportive People Manager
Relationship Manager
Results Achiever
Communication and presentation
Behavioural Qualities

Adaptable
Problem solving
Complete candour
Culturally aware
Emotional Maturity
Innovation
Relationship Builder
Operationally Astute
Integrity
Leadership
Team Player

Apply Before : 10/22/2024, 11:59 PM

All applications must be submitted ONLINE at : https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions?location=Cameroon&locationId=300000000273784&locationLevel=country&mode=location