Job Description – Systems Administrator - The Center for Health Promotion and Research

Background: The Center for Health Promotion and Research provides high-quality diagnostic services,
undertakes programs to strengthen health provision, and engages in research to increase knowledge and
inform policy change. Join us in driving impactful change in public health.
Position summary: We are looking for a dedicated and experienced Systems Administrator to manage and
maintain our IT infrastructure. The ideal candidate will be responsible for ensuring the reliability, security,
and efficiency of our systems while supporting the organization’s technology-driven healthcare and research
initiatives. Full-time position, based in Bamenda with ~5-15% travel to other regions.
Typical responsibilities and duties, depending on skill set:
• System Maintenance and Monitoring:
o Oversee the performance and security of servers, networks, and IT systems
o Diagnose and resolve hardware, software, and network issues promptly
• Database Administration:
o Manage SQL databases, ensuring data integrity, availability, and performance
o Support database users and troubleshoot database-related issues
• Platform Administration:
o Oversee the REDCap platform hosting, administration and maintenance for data management
and research needs
o Maintain and update web hosting services to ensure secure and reliable operation
• Backup and Disaster Recovery:
o Implement and monitor data backup and recovery processes
o Develop disaster recovery plans to ensure business continuity
• Security and Compliance:
o Manage firewalls, antivirus solutions, and access controls to protect sensitive data
o Ensure IT operations comply with organizational and regulatory standards
• User Support and Documentation:
o Provide technical support to staff and resolve system-related queries
o Maintain comprehensive documentation of IT systems, procedures, and best practices
Qualifications:
• Education:
o Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s
degree preferred).
• Experience:
o (Preferred) 3 years of proven experience in systems administration or a related IT role.
• Technical Expertise:
o Proficiency in managing SQL databases and optimizing their performance.
o Familiarity with REDCap, web hosting platforms, and IT security protocols.
o Hands-on experience with server virtualization tools (e.g., VMware, Hyper-V) and operating
systems (Windows/Linux).
• Skills:
o Strong analytical and problem-solving abilities.
o Excellent communication and team collaboration skills.
o Knowledge of healthcare or research IT environments is an advantage.
This position is planned for 6 months with the possibility for renewal depending on funding availability. If
interested, please prepare a complete application including a motivation letter, current CV, copies of
certificates and diplomas and (preferred) two recommendation letters. Please send your application as
one or more PDF document(s) attached to a single email. Please note that only applications submitted by
email will be reviewed and only shortlisted candidates will be contacted. Submit all documents by email
to recruitment@chprhealth.org and indicate "Systems Administrator” in the subject line. Female
candidates are strongly encouraged to apply.

The deadline for applying is December 14, 2024.