JOB ADVERTISEMENT : B2B Sales Officer - SwyChr Technology Africa Limited

B2B Sales Officer
SwyChr Technology Africa Limited
Job Title: B2B Sales Officer

Number of Roles: Two (02)

Desired Start Date:  Monday March 3rd 2025

Work Arrangements: Hybrid (three days in the office and two days of WFH)

Office Location: Buea, SW Region, Cameroon

Travel Requirement:

May involve travel but less than 25% of the time

Direct Report:

Chief Operations and Commercial Officer

Work Schedule: 8 hours a day (one-hour break)/5 days a week (Monday to Friday)

Compensation:

Competitive package comprised of a fixed salary, commission and bonuses based on performance.

How to Apply:
By email to hr@swychr.com

Application Pack:

Simply send us an email with your resume/CV and a cover letter (the email body can be your cover letter).

Email Subject:

Application for a B2B Sales Officer Position at SwyChr

Application Deadline: Thursday, February 20th 2025

Key Requirements:

    Educational Background

– A degree in Business Administration, Marketing, Sales, or a related field.

– Any other professional qualification in Sales, Business, Marketing or Management is a plus.

    B2B Sales Experience

– At least two (2) years of proven B2B sales experience or any other relevant sales role, ideally within Fintech industry.

– Familiar with the sales cycle in B2B environments, including lead generation, proposal development, negotiations, and closing deals.

– Track record of meeting or exceeding sales targets in previous roles.

    Strong Communication Skills

– Excellent verbal and written communication skills (English, French is a plus) to engage with corporate clients effectively.

– Ability to deliver persuasive presentations, proposals, and product demonstrations to potential clients.

– Strong listening skills to understand client needs and tailor solutions accordingly.

    Relationship-Building and Networking Skills

– Proven ability to build and maintain long-term relationships with key decision-makers and stakeholders in client organizations.

– Networking abilities to identify new leads, build partnerships, and expand the client base.

    Sales and Negotiation Skills

– Strong negotiation skills to close deals, handle objections, and create win-win scenarios for both the company and the client.

– Ability to draft and negotiate contracts and proposals with clients.

    Product and Industry Knowledge

– In-depth understanding of the company’s products or services and how they meet the needs of businesses in the target market.

– Awareness of industry trends, competitors, and market dynamics that could impact sales strategies.

    CRM and Sales Tools Proficiency

– Experience with Customer Relationship Management (CRM) systems such as Salesforce, HubSpot, or Zoho CRM to manage client interactions, track leads, and monitor sales progress.

– Familiarity with sales tools like LinkedIn Sales Navigator, email automation tools, and business intelligence software is an advantage.

    Analytical and Problem-Solving Skills

– Ability to analyze sales data, market trends, and customer feedback to make data-driven decisions and adjust sales strategies.

– Strong problem-solving skills to handle customer concerns and find effective solutions.

    Business Acumen

– Understand business operations, including finance, supply chain, and organizational structures, to tailor sales pitches to client needs.

– Ability to identify how the company’s products or services can provide value and ROI to other businesses.

    Time Management and Organizational Skills

– Strong time management skills to handle multiple accounts, meet deadlines, and follow up with leads and clients consistently.

– Ability to prioritize tasks, manage the sales pipeline, and keep track of sales activities and goals.

    Goal-Oriented and Self-Motivated

– Strong motivation to meet or exceed sales targets and quotas.

– Results-driven mindset with a focus on achieving personal and team sales goals.

    Presentation and Public Speaking Skills

– Comfortable with public speaking and delivering presentations to groups of decision-makers.

– Ability to present complex information in a clear and concise manner during meetings, conferences, or product demonstrations.

    Adaptability and Resilience

– Ability to handle rejection and stay persistent in pursuing new business opportunities.

– Flexibility to adapt to changing market conditions, client demands, and new sales strategies.

    Teamwork and Collaboration

– Ability to work collaboratively with marketing, product, and other internal teams to ensure alignment on client needs and sales strategies.

– Willingness to share insights, sales techniques, and strategies with team members to foster collective success.

    Customer-Centric Approach

– A client-first mindset with a focus on building strong, trusted relationships that lead to long-term partnerships.

– Ability to understand client pain points and tailor solutions that address their specific needs.

Key Deliverables/Job Description

    Lead Generation and Prospecting

– Identify potential business clients through various channels, such as cold calling, networking, referrals, and online research.

– Build and maintain a strong pipeline of qualified leads.

– Research and target organizations to understand their needs and how your product or service can provide value.

    Client Relationship Management

– Develop and nurture long-term relationships with key decision-makers, influencers, and stakeholders in client organizations.

– Act as the primary point of contact between us and our clients to ensure a smooth and continuous relationship.

– Regularly follow up with clients to assess their satisfaction, address concerns, and explore new business opportunities.

    Sales Presentations and Product Demonstrations

– Deliver effective presentations and product demonstrations to potential clients, showcasing the value and benefits of the company’s offerings.

– Tailoring sales pitches to meet the specific needs and challenges of each client.

– Demonstrate a thorough understanding of the company’s products/services and explaining how they can solve client problems or improve their business operations.

    Negotiating Contracts and Closing Sales

– Negotiate sales contracts and agreements that meet both the client’s needs and the company’s profitability goals.

– Handle objections and concerns from potential clients and work to resolve them to secure a deal.

– Close sales by securing agreements and ensuring all terms and conditions are mutually beneficial for both parties.

    Sales Strategy Development and Implementation

– Work with sales managers and other team members to develop sales strategies aimed at meeting revenue targets.

– Execute sales plans to expand the client base and increase market penetration.

Continuously evaluate and adjust strategies based on market trends, competitor actions, and client feedback.

    Client Account Management

– Manage existing client accounts by providing ongoing support, answering queries, and ensuring the timely delivery of services/products.

– Monitor client satisfaction and address any service issues that may arise to maintain long-term partnerships.

– Upsell and cross-sell additional products or services to existing clients.

    Market Research and Competitor Analysis

– Conduct market research on industry trends, market conditions, and competitors to stay informed and adapt sales strategies accordingly.

– Identify new business opportunities and emerging market demands.

– Provide feedback to the product and marketing teams regarding customer preferences, competitor actions, and new industry developments.

    Sales Reporting and Analysis

– Track and analyze sales performance, including metrics like revenue, sales volume, lead conversion, and client retention rates.

– Prepare and present regular sales reports to management, detailing progress, challenges, and opportunities.

– Use CRM systems to manage and monitor sales activities, including lead generation, client interactions, and deal closures.

    Cross-Department Collaboration

– Work closely with other departments such as marketing, product development, and customer support to ensure a cohesive approach to sales.

– Share client feedback and market insights with relevant teams to help improve products or services.

– Collaborate on joint initiatives such as co-marketing campaigns, product launches, or client-focused events.

    Customer Feedback and Solution Delivery

– Collect feedback from clients regarding the company’s products or services, and relay this information to the internal teams for improvement.

– Ensure the successful delivery of solutions as promised to the client, and facilitating any necessary post-sale support.

    Budgeting and Forecasting

– Assist in the development of sales forecasts and setting revenue targets.

– Monitor and manage sales budgets to ensure cost-effective sales activities.

– Report on revenue projections and update forecasts based on ongoing sales performance.

    Customer Satisfaction and Retention

– Ensure high levels of customer satisfaction by providing superior client service.

– Develop client retention strategies to maintain long-term relationships and reduce client churn.

– Conduct regular follow-ups and check-ins with clients to strengthen relationships and identify additional needs.

    Compliance and Contract Management

– Ensure all sales agreements comply with company policies and legal regulations.

– Review contract terms and managing the contract lifecycle, from initial agreement to renewal or termination.

    Attending Networking Events and Industry Conferences

– Represent the company at industry conferences, trade shows, and networking events.

– Build relationships with potential clients and partners through in-person meetings and networking opportunities.

    Continuous Learning and Development

– Stay updated on industry trends, competitor offerings, and new sales techniques to remain competitive.

– Participate in training and development opportunities to enhance sales skills and product knowledge.