JOB ADVERTISEMENT : Senior Specialist - Project Management  - MTN Cameroon - Mobile Telecommunication Networks, Douala

Senior Specialist - Project Management.Technology
Douala, Littoral, Cameroon (On-site)
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Job Description
We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals. 

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities
Project Initiation

Provide high-level input into the benefits, costs and available options in a business case 
Undertake a feasibility study to ensure all options are achievable
Create terms of reference which specify the project objectives and scope 
Articulate and negotiate consensus on a final vision of the core project goals from scoping the requirements of all stakeholders, including the project owner
Source suitably skilled and qualified project team members – gather Project owner inputs regarding project team members
Input into the Project Management Methodology for MTN
Project Planning

Create a project plan, outlining the sequence of all activities and tasks in order to accomplish goals within constraints such as time, cost and agreed quality standards.
Define all guidelines, quality targets, standards, assurance and control procedures – gather project owner inputs regarding quality targets and content guidelines
Identify resources needed and schedule people, equipment and material resources within the project
Produce a risk plan to identify and mitigate project risks, taking local conditions and competitor activity into account
Document the acceptance criteria for each project deliverable
Establish a clear communication plan for the project
Liaise with Procurement to ensure proper provision of goods and services required
Consider the long term (1-2 years) implications of the project outcome from a broader perspective
Consider the impact of project outcomes on other areas of the business, as well as the interdependency of units
Project execution

Ensure projects are delivered in line with the Project Management Methodology, project standards, and MTN strategy, in accordance to the business requirements and in conjunction with stakeholders
Manage the day-to-day operational aspects of the project process and scope
Provide expertise in the process specificities of the delivery of a particular project stream
Ensure efficiency and flexibility in the management of resources (people, finances)
Oversee the approval process for all project change requests
Continuously monitor progress in terms of the status of the project plan. Resolve issues affecting the project, keeping all stakeholders properly informed
Ensure execution of all content related activities – escalate if deliverables are not developed
Oversee the construction of all project deliverables
Gain acceptance from project owners for each deliverable produced
Build and maintain solid relationships with all MTNC stakeholders
Identify, record, analyse and manage potential and actual opportunities, issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost
Manage the process of innovative change 
Anticipate and manage deviations from the project plan early, and keep all participants and stakeholders informed
Revise project plans as appropriate to meet changing needs and requirements 
Drive best practice, continuous improvement and innovation at process and procedure level 
Provide input into the project appraisal process, capturing and using relevant lessons learned
Information management / Reporting

Collate and provide all relevant project documentation to the Project Support Office 
Ensures project documents are complete, current, and stored appropriately
Document a project closure report
Provide constant status reports and feedback as to project delivery and support deliverables to project owners and other stakeholders
Keep the project team well informed of changes within the organization and general corporate news
Generate specific project-related reports as required by the business
Project Budget Management

Assume ownership of and maintain the project budget. Optimize the budget to ensure delivery of the project remains within the defined budget
Analyze project profitability
Monitor project costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximizing cost/benefit ratios 
Identify areas where money is lost and seek ways to reduce expenditure
Customer Satisfaction (internal)

Understand customer needs and develop project plans accordingly
Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures
Put contingency plans in place to prevent delays and enhance the customer experience 
Adopt a proactive approach to prevent problems from arising in the future
Identify trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery 
Qualifications
Education:

Minimum of first degree or Engineering diploma in Computer Science, Telecommunication, Information Technology/Systems or Project Management or related field from a reputable institution. 
Fluent in French and English
 

Work Experience:

Minimum of 5 years’ professional experience in managing large and complex enterprise projects/programs with budget above 300 million XAF
Strong experience in developing and deploying Project/Program/Portfolio best practices, policies, procedures and processes
Experience in developing, implementing and evaluating business processes and procedures related to document and record management
Experience in supervising others is an advantage 
Experience working in Medium or Tier 1 organizations
 

Training/Certification:

Project Management
Program Management
Portfolio Management
Mega Projects management
Demand Management
Mobile IN 
GSM 
MS Project or similar tool
IT Financial Management
CPG
MS EPM / PPM Systems training
Project Management Certification
Program Management Certification
 
Knowledge:

Project Management Body of knowledge (PMBOOK or Prince 2 )
Telecommunications field and convergence services
Key players in telecom industry and technology trend (2G, 3G, 4G, 4.5G, 5G)
Knowledge in Information security 
Very good knowledge of billing & charging services in GSM environment, VAS and data services
Good knowledge of ISP/ASP services
Good knowledge of Mobile Money services
ITIL standard 
Specific knowledge of Telco applications architecture
Charging solutions knowledge
Strong IT quality and metrics insight in terms of technology and practice
Good understanding of organizational dynamics (how to effect change)
 

Skills:

Analytical Thinker 
Problem Solver 
Operational Value Creator 
Culture and Change Champion 
Supportive People Manager 
Relationship Manager 
Results Achiever 
Operationally Astute
 

Behavioral Qualities:

Directs people
Detail-oriented
Manages time

Apply Before : 07/15/2025, 11:59 PM

 All applications must be submitted ONLINE at : https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions?location=Cameroon&locationId=300000000273784&locationLevel=country&mode=location