JOB ADVERTISEMENT : Coordinator - Sales  - MTN Cameroon - Mobile Telecommunication Networks, Douala

Coordinator - Sales.FibreCo
Cameroon
Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description
Mission/ Core purpose of the Job 

The Coordinator Sales will pursue sales and commercial support for fixed infrastructure wholesale for CAR FibreCo. He/she will cater to internal customers (MTN Group OpCos) and external customers (3rd parties, e.g. global carriers, ISPs, MNOs and digital players). The role will develop and define initiatives to assist in strategic positioning of connectivity services to maximise revenues from CAR FibreCo. The Head of Sales will drive sales in a Wholesale Fibre and Services.

Responsibilities
Key Performance Areas: Core, essential responsibilities 

The Coordinator Sales will be accountable to achieve the following objectives:

Sales Process Management: Accurately process and track sales orders, generate invoices, and maintain all related documentation to ensure a smooth operational workflow.
Customer Service: Serve as a key liaison for clients, addressing inquiries, resolving issues, and providing exceptional post-sale support to ensure customer satisfaction.
Sales Team Enablement: Support the sales team by preparing quotes, proposals, and presentations, and by organizing client meetings and travel arrangements.
Data Management & Reporting: Maintain and update the CRM database, generate regular sales reports, and analyse data to track performance against targets.
Internal Coordination: Collaborate effectively with marketing, logistics, and finance departments to align strategies and ensure timely order fulfilment and communication.
Market & Administrative Support: Conduct market research, manage administrative tasks to uphold organizational efficiency and market responsiveness.
 
Qualifications
Job Requirements (Education, Experience and Competencies)

Education:

Minimum 3 Year Academic Degree in (Business Administration, Marketing or Commerce) 
Fluency in French (written and spoken) is required; working knowledge of English is an advantage.
Experience:

3+ years sales-related experience within the telecommunication space, preferably in the enterprise / wholesale environment 
Fixed connectivity business experience (desired)
Competencies:

Understanding of the fixed connectivity infrastructure wholesale landscape with a focus on emerging markets
Understanding of product and solution profitability and costing in the fixed connectivity assets space
Excellent professional expertise and market knowledge, including good understanding of the competitive environment 
Strong public relations and interpersonal skills to be able to function across multiple business lines in a multicultural environment
Strong networking skills to build CAR FibreCo professional relationships
Effective oral and written communication skills
Relationship based-sales skills and strong customer focused approach
Ensure that all transactions with customers are duly recorded and tracked and ensure the customers are billed and revenues are collected on time Role Deliverables
Provide detailed analysis on the customer and competitive landscape revenues and growth targets in the Business Role Dependencies
Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment 
Strong computer literacy
Other:

Regional and international travel 
Ability to adapt to changing requirements of business and staff members Regional and international travel.
Strong Customer Experience skills.

Apply Before : 09/14/2025, 11:59 PM

 All applications must be submitted ONLINE at : https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions?location=Cameroon&locationId=300000000273784&locationLevel=country&mode=location