Position: Marketing and IT Assistant (60% Marketing Assistant / 40% IT Engineer)
Location: Yaoundé, Cameroon
Employment Type: Full-Time
Salary: 80,000 FCFA-100,000 FCFA per month

Job Summary

We are seeking a proactive, organized, and technically skilled Marketing and IT Assistant to support both the company's business development activities and internal IT operations. This hybrid role combines 60% Marketing Assistant responsibilities with 40% IT support functions. The successful candidate will help generate new business opportunities, maintain strong client relationships, promote the company's digital services, and provide first-level technical support to ensure smooth day-to-day operations.

Key Responsibilities

Marketing & Business Development (60%)

• Identify and research potential clients through market research, online platforms, networking, and business directories.
• Prospect new customers through phone calls, emails, social media, and other communication channels.
• Schedule and coordinate meetings with prospective clients to discuss their business needs.
• Prepare service proposals, quotations, presentations, and follow up on sales opportunities.
• Maintain and update the Customer Relationship Management (CRM) database with accurate client information and sales activities.
• Build and maintain long-term relationships with existing and prospective clients.
• Collect customer feedback and recommend improvements to products and services.
• Monitor market trends, competitor activities, and identify new business opportunities.
• Support the planning and execution of marketing campaigns and promotional activities.
• Assist in achieving the company's sales and business development objectives.

IT Support & Technical Assistance (40%)

• Provide first-level technical support for hardware, software, and network-related issues.
• Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
• Assist with user account management, password resets, software installation, and system updates.
• Perform routine data backups and support basic cybersecurity practices.
• Troubleshoot network connectivity issues and assist with maintaining IT infrastructure.
• Maintain IT asset inventory, technical documentation, and equipment records.
• Support employees with day-to-day IT requests and ensure timely resolution of technical issues.
• Escalate complex technical problems to senior IT personnel when necessary.
• Ensure IT equipment is functioning efficiently and report maintenance needs.

Key Qualifications

• Minimum of a Bachelor's Degree (BSc/HND/Licence) in Digital Marketing, Business Administration, Information Technology, Information Systems, Computer Engineering, or a related field.
• Minimum of 1–2 years of experience in marketing and IT support, technical assistance, sales, business development, or a similar hybrid role.
• Basic knowledge of computer hardware, software installation, networking, and troubleshooting.
• Familiarity with Microsoft Office Suite and CRM systems is an advantage.
• Good understanding of digital marketing, customer engagement, and lead generation techniques.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Good organizational and time management abilities.
• Ability to multitask and work independently with minimal supervision.
• Strong analytical and problem-solving skills.
• Ability to learn quickly and adapt to changing business and technical needs.
• Bilingual (English and French) is an added advantage.

Required Skills

• Business Development
• Lead Generation
• Customer Relationship Management (CRM)
• Sales Support
• Digital Marketing
• IT Support & Troubleshooting
• Hardware & Software Installation
• Basic Networking
• Microsoft Office Suite
• Communication & Presentation Skills
• Customer Service
• Time Management
• Problem Solving