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Operational Delivery
- Cross check revenue per revenue stream and unearned revenue calculation.
- Foster compliance of products and services business rules comply with revenue assurance principles and generate report
- Follow up revenue trends per revenue stream, investigate on high variances and inform relevant authorities where performance falls below the specified standard.
- Highlight revenue enhancement or cost saving opportunities identified in the revenue cycle, within the operation.
- Prepare reconciliations and generate report as per RAFM Risk Control Catalogue.
- Identify and quantify revenue leakages and fraud root causes and make recommendations on correction and eradication and report to RAFM manager.
- Prepare testing for new products and services, network nodes implementation, migration and upgrade.
- Prepare revenue assurance monthly report per control
- Implementation and execution of current and future recommendations of the RAFM MTN Group
- Control risk Catalogue
- Improvement projects
- Detailed investigation, analysis and or audit of identified exceptions – determining the root causes
- Implementation and execution of Revenue Assurance and fraud management Tools and work steps including
- Data extraction and analysis using Computer Assisted Audit Techniques e.g. using Microsoft Access or ACL
- Coordinate and Support data interface of RAFM systems
- Detailed investigation, analysis and or audit of identified exceptions – determining the root cause
- Communication with other functional groups
- Creation and execution of the corrective actions required for problems identified.
- Contribute to improve RAFM maturity level of the organization through strengthening core capabilities in both primary and secondary controls
- Prepare issue log and update it accordingly
- Contribute to improve profitability through reduction of Revenue Leakage
- Review input from Junior RA Analyst before final consolidation of RA reports
- Communicate on revenue assurance and fraud management best practices within the operation
- Lead Junior RA staff & Temporary on manual testing, MKT UAT and Upgrade
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Education:
-3 years university Degree in Information Technology or Internal Audit or Finance
-Degree in Telecommunications is an added advantage
Experience
-3 years in Revenue Assurance analyst responsibilities 1 of which must be from the telecommunication industry
Behavioral qualities:
-Directs people
-Detail-oriented
-Manages time
Knowledge:
- Communication and writing skills
- Ability to work with cross functional teams
- Audit skills
- Ability to fluently read, write and speak fluently English and French
- Ability to work under pressure
- Be open minded
- Important knowledge on IT, databases, SQL, UNIX, ACL and queries development
Skills/ competencies:
-Analytical Thinker
-Problem Solver
-Operational Value Creator
-Culture and Change Champion
-Supportive People Manager
-Relationship Manager
-Results Achiever
-Operationally Astute
Behavioral qualities:
-Directs people
-Detail-oriented
-Manages time