JOB ADVERTISEMENT : Digital & Communication Assistant (G-5), OIM - Organisation internationale pour les migrations

DUTY STATION
Yaounde, Cameroon
TYPE OF APPOINTMENT

CLOSING DATE : 24.04.2025

Digital & Communication Assistant (G-5)
Yaounde, Cameroon
Job Description
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.

 
Context
The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and; uphold the human dignity and well-being of migrants.

Under the overall supervision of the Emergency Coordinator and the direct supervision of the National Outreach and Visibility Officer, the Digital Communication Assistant will support the strengthening of IOM Cameroon's digital communications capacity and the implementation of modern communication tools and strategies to enhance both internal and external communications.

Responsibilities
Digital Content Management

Manage IOM Cameroon's digital presence across all platforms (website, social media, internal digital channels)
Create and curate engaging multilingual (French/English) digital content
Assist in the development and maintenance of a content calendar for all digital platforms
 Support digital analytics and prepare regular performance reports
Ensure consistent branding across all digital platforms
Internal Communications

Support the implementation and optimization of the mission’s digital communications and visibility strategy
Maintain, organize and update Media and digital collaboration tools (SharePoint, Microsoft Teams),  and also  mission’s online platforms including the website
Train staff on the effective use of digital communication platforms
Maintain internal digital communication channels
Support the development and distribution of internal newsletters and updates
Assist in organizing virtual town halls and online meetings.
External Communications

Manage social media accounts and ensure regular, engaging updates
Support the creation of public information content – in particular, audio-visual and social media content – based on mission’s key activities and achievements
Draft and edit press releases, web content, and social media posts in both French and English
Create multimedia content (graphics, short videos, infographics)
Support the development and implementation of digital communication campaigns
Monitor and analyze digital media coverage and social media engagement.
Others:

 
Create a community of promoters who will always promote our brand and mandate
Benchmark our web page with other UN agencies and  suggest modifications if necessary
 Verify SharePoint and webpage are friendly usage and propose adjustments.
 Participate in the development of SOP that will regulate the communication with our website visitors.
 

Technical Support

Provide technical support for virtual events and online meetings
Maintain digital asset library (photos, videos, graphics)
Support the implementation of new digital communication tools
Troubleshoot basic technical issues related to digital communications
Ensure proper archiving of digital content.
Perform other duties as may be assigned.
Qualifications
Education
Bachelor’s degree in communications, Digital Media, Digital Marketing, Journalism, Development Studies, Social Sciences, Public Relations, or a related fields from an accredited academic institution, with  three years of relevant experience; or
High school diploma with  five years of relevant experience.
Professional certification in digital marketing or social media management is an advantage.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
 
Experience
Proficient in design software such as Canva, InDesign, Photoshop, Illustrator, Powtoon, or other relevant tools.
Proficient in communication software such as Mailchimp and all-in-one social media management tools like Postoplan and Buffer.
Proficient in the use of live media and video conferencing tools such as Facebook Live, Periscope, Zoom, and Teams.
Proficient in Microsoft Office applications (e.g. Word, Excel, PowerPoint, E-mail, Outlook), particularly SharePoint and Teams.
Experience in community engagement, outreach, advocacy or awareness raising initiatives;
Demonstrated experience managing social media accounts for organizations (Twitter or X,  Facebook, Linkedin, TIktok, Whatsapp Channel).
Experience in liaising with government, media and civil society partners is an advantage.
Experience with content management systems and digital collaboration tools.
Strong track record in creating engaging digital content.
Familiar with the use of Artificial Intelligence (ChatGpt, Copilot, Perplexity).
Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage.
Experience in working in a multi‐cultural environment and respect for diversity.
Skills
Professional fluency in French and English (written and spoken).
Excellent writing and editing skills in both French and English.
Proficiency in social media management tools.
Skilled in digital content creation, including graphic design and experience with design tools, photography, videography, and editing.
Strong organizational skills and reliability in time management and schedule organization.
Knowledge of video editing software is an advantagUnderstanding of SEO principles and best practices.
Strong knowledge of digital analytics and reporting.
Strong organizational skills and reliability in time management and schedule organization;
Excellent attention to detail.
Ability to work independently and as part of a team.
Ability to meet deadlines and handle multiple tasks simultaneously.
Strong interpersonal and communication skills.
Adaptability and willingness to learn new tools and technologies.
Languages
IOM’s official languages are English, French, and Spanish.

REQUIRED

For this position, fluency in English and French is required (oral and written).

Required Competencies
 
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
 
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 1)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 1) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.

HOW TO APPLY :
All applications must be submitted ONLINE at : https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/jobs?location=Cameroon&locationId=300000000471571&locationLevel=country&mode=location