JOB ADVERTISEMENT : Teller  - PECCU-BOD PECTEN EMPLOYEES COOPERATIVE CREDIT UNION Cameroon

Job description for teller in PECCU 
A Teller in PECCU COOP BOD is a front-line support staff member responsible for handling direct cash and non-cash transactions for members. It is crucial for maintaining accurate client account balances and providing excellent customer service.

Key Responsibilities and Duties
The duties of the Teller generally fall into the following categories:
●    Cash Handling & Transactions:
○    Processing client cash deposits, withdrawals, and loan disbursements accurately and efficiently.
○    Verifying cash amounts, checking for counterfeit currency, and ensuring all transactions are properly authorized.
○    Handling internal transfers, cheque encashment, and other payment processing.
●    Customer Service & Client Interaction:
○    Greeting members and providing a friendly, professional service experience.
○    Answering member inquiries regarding their account balances, transaction history, and PECCU products (e.g., savings accounts, loan details).
○    Resolving minor members complaints or escalating complex issues to the appropriate supervisor.
●    Record Keeping & Reporting:
○    Accurately recording all transactions in PECCU banking software.
○    Balancing the cash drawer at the end of the day, reconciling physical cash with system records, and reporting any discrepancies.
○    Preparing daily cash summary reports for management.
●    Compliance & Security:
○    Adhering strictly to the PECCU's internal policies, cash management procedures, and security guidelines.
○    Complying with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, particularly when handling large or suspicious transactions.
○    Maintaining the confidentiality of client information.

 Qualifications and Skills

●    Education: A diploma or bachelor's degree in a relevant field such as Accounting, Finance, Banking, Business Administration, or a related discipline.
●    Experience: Previous experience in cash handling, banking, microfinance, or a customer service role is often preferred.
●    Core Skills:
○    Numerical Aptitude: Excellent speed and accuracy with calculations and handling large sums of money.
○    Attention to Detail: Meticulous approach to recording transactions and reconciling accounts.
○    Communication Skills: Strong verbal and interpersonal skills to interact effectively with a diverse client base.
○    Integrity: High level of honesty and professional ethics, as the role involves managing money and sensitive client data.
○    Computer Literacy: Proficiency in using banking software, basic spreadsheet applications, and general office tools.

HOW TO APPLY ?

Interested ?
Send your CV and a motivation letter via mail
rh.recrutement0623@gmail.com / 68282 9970

Application Dateline : 06 December 2025