JOB DESCRIPTION
Position: Revenue, Marketing & Operations Manager - Company: Chris Complex LLC
Location: Damas, Yaoundé

Employment Type: Full-Time
Reports To: COO / CEO

Chris Complex LLC is seeking a strong, disciplined, and results-driven Revenue, Marketing & Operations Manager to help improve income, marketing, and daily operations across selected business units.

This is not a passive office job.
We need someone who can drive revenue, supervise execution, create content, follow up leads, and ensure managers and staff perform properly.

The person hired may oversee the following businesses:

Chris Complex Executive Stays

LaundroMerveille

PromoRoulante

Salle Majesteuse / Decor Diva

Car Wash

Snack Bar

Restaurant

Etc

This role will not directly supervise the rental business at Chris Complex Offices and La Place Étoilée, as those are currently relatively stable.

Main Purpose of the Role

To increase revenue, improve marketing performance, strengthen operational discipline, and ensure leads and opportunities are converted into paying customers.

Key Duties and Responsibilities

1. Revenue Growth & Sales

Increase bookings, sales, and income across assigned businesses

Follow up customer leads from WhatsApp, phone calls, Facebook, Instagram, TikTok, Snapchat, and walk-ins

Help close deals for apartments, events, laundry services, restaurant/snack offers, and other services

Build and promote package offers, upsells, and referral opportunities

Monitor daily, weekly, and monthly income trends and take action when performance is weak


2. Executive Stays Management

Personally manage Executive Stays on Mondays and Tuesdays, which are the off-days of Christian

Ensure rooms are ready, clean, attractive, and properly marketed

Supervise guest handling, check-ins, check-outs, and customer follow-up

Push occupancy and reduce empty nights

Help recover Executive Stays revenue to prior stronger levels


3. Marketing & Content Creation

Create flyers, posts, reels, videos, and promotional content

Use Canva and AI tools where needed

Ensure regular posting and promotion on:

Facebook

Instagram

WhatsApp Status

Google Business Profile

TikTok / Snapchat where relevant


Ensure offline marketing is also done, not only online

Use PromoRoulante or field activations to support visibility and lead generation


4. Operations Supervision

Check that managers and staff are doing their jobs properly

Follow up on weak performance, delays, poor customer service, and non-compliance

Ensure daily tasks are completed in the businesses under supervision

Escalate serious issues quickly to the COO / CEO

Help maintain high standards of customer service, cleanliness, readiness, and follow-through


5. Lead Tracking & Reporting

Maintain simple lead and sales tracking

Ensure serious leads are answered quickly

Ensure managers are not ignoring messages, inquiries, or opportunities

Submit daily, weekly, and monthly performance updates

Verify that reports are truthful and supported by proof


6. Business Recovery Role

The person hired must be able to help recover weak businesses, especially those with falling revenues. This means:

spotting problems quickly

taking corrective action

pushing managers and teams

suggesting practical ways to improve bookings, sales, and visibility


Skills Required

Applicants must be able to do most or all of the following:

Strong follow-up and sales ability

Good marketing sense

Ability to create content using Canva

Comfortable using WhatsApp Business, Facebook, Instagram, and Google tools

Able to write clear English and basic professional French

Organized and able to track leads and tasks

Able to supervise others firmly

Comfortable moving between different businesses in one compound

Able to work under pressure and produce results


Preferred Profile

We prefer someone who:

understands hospitality, small business operations, and marketing

is serious, proactive, and disciplined

is not waiting to be reminded all the time

can think commercially and improve revenue

can manage both field work and digital work

can use AI tools to create content faster and better


Important Conditions

This is a performance-based role.

The person hired will be judged mainly on:

revenue improvement

number of bookings and deals closed

quality and consistency of marketing

speed of lead follow-up

operational discipline in assigned businesses

ability to improve weak-performing units


This role will involve probation and clear performance targets.

This Job Is NOT Suitable For Someone Who:

only wants a title

cannot follow up leads aggressively

cannot create marketing content

cannot supervise staff firmly

needs constant reminders

is uncomfortable being measured by results


To Apply

Please send:

1. Your CV


2. A short voice note or written explanation of why you fit this role


3. Examples of any marketing content, Canva designs, sales work, or business supervision you have done before

at Chriscomplex7@gmail.com


Only serious and capable applicants should apply