We are looking for an experienced native anglophone receptionist for a full time permanent Job

Overview:

The Hotel receptionist will be responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Responsibilities:

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Ensure accuracy of all numbers reported including statistics.
• Input and update financial information into corporate communications network.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Ensure overall guest satisfaction.
• Handle guest requests

Qualifications :

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
• Guest Service Experience preferred.
• Computer knowledge/skills required.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

How to apply:

- send your Cv to : info@barcles.com