JOB ADVERTISEMENT : Coordinator - VP GTM ED and High Value Segment.Marketing  - MTN Cameroon - Mobile Telecommunication Networks  - Douala, Littoral

Coordinator - VP GTM ED and High Value Segment.Marketing
Douala, Littoral, Cameroon (On-site)
Want to know more about us? We’ve got you! Please scroll to the end of the section to get to know us better.

Job Description
We at MTN Cameroon are a purpose and value-led organization.

At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.

Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Responsibilities
Operational Delivery

Ability to work in a team
Responsible for self-learning and development with guidance from the Manager
Accountable for meeting and prioritising own targets / deadlines
Provide information to the Manager on work accomplishments, individual / team challenges
Lead team meetings and contribute on specialist / technical areas when required
Review performance metric dashboards prepared on various performance metrics.
 

Governance

Operational, Tactical and Strategic Meetings

Participate and provide inputs in meetings with various agencies and internal clients as and when required
Set up and manage adhoc meetings for day to day operational requirements as and when required
Escalations

Manage and resolve escalations that have impact on critical path of service delivery
Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved
Manage and provide solutions to issues that require formal resolution
Function Tactical

Provide input into all projects initiated
Provide input into establishing objectives, targets, and budgets for the function as applicable
Identify and document key risks, issues and dependencies and set mitigation actions
Prepare documentation required for sign-off / making decisions regarding tactical changes
Performance

Review performance against agreed KPIs and their compliance to SLAs and reverse SLAs
Review and monitor plan for continuous improvement
Ensure execution in alignment with divisional strategy
Continuous performance monitoring and adjust strategy and actions to deliver targets
Reporting

Report on a periodic basis relating to progress made within the function and in accordance with the measurement metrics set by the organization
Report on an ad hoc basis on specific projects, as required
Budgets

Manage sub-divisional budgets in line with business objectives
Manage project or initiative budgets in line with business objectives
Qualifications
Education:

Minimum master’s degree in marketing or business administration
Fluent in French and English
Experience:

Minimum of 3-year experience in marketing in a service industry (telecoms would be an advantage) or FMCG environment, including participation in brand management, product/campaign launch
Experience in execution of programs for revenue outcomes would be an advantage.
Deep knowledge and experience in understanding consumer behaviour and market dynamics
Understanding of mobile data business, mobile financial services and ecosystem, telecoms charging and service delivery platforms, mobile technology as well as national and global trends
Work in a fast-paced, deadline and high pressure driven environment
Competencies

Functional Knowledge:

Good understanding and knowledge of Value Management
Good understanding and knowledge of the Telecoms Industry
Good understanding and knowledge of Brand Management
Good understanding and knowledge of Business and Strategic planning
Good understanding and knowledge of B2B and B2C marketing
Understanding & Knowledge of Cloud Computing environment
Understanding of Product Development /management
Understanding of Sales &Distribution principles
Knowledge of customer behavior and market dynamics
Understanding of Financial Modeling
Understanding of market research principles
Understanding of mobile technology as well as national and global trends
Understanding of the factors impacting customer demand
Understanding of Customer Experience principles
Skills:

Business Acumen
Analytics and Interpretation
Strategic Thinking
Organizational Agility
Dealing with ambiguity and complexity
Decision Making
Conflict Management
Negotiation
Financial and Numerical
Culture & Change Champion
Project Management
People Management
Detail Oriented
Presentation and documentation skills
Behavioural Qualities:

Adaptable
Complete candour
Culturally aware
Emotional Maturity
Innovation
Relationship Builder
Results Achiever
Operationally Astute
Integrity
Team Player
About Us
MTN Group Limited is a South African multinational mobile telecommunications company, operating in many African, European and Asian countries. Its head office is in Johannesburg. MTN recorded 232.6 million subscribers, making it the eighth largest mobile network operator in the world, and the largest in Africa.

With more than 17510 professionals, working in over 20 countries around the world.

MTN recruiters are always searching for brilliant candidates with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded. MTN employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire telecommunication industry.
About the Team
The Human Resources team partners with all aspects of the organization, driving success through the effective and innovative management of people for both current and future business needs.

Key roles that the Human Resources team performs:

Executive Role: Specialists in all aspects of people management. High-level input at a strategic level into all key business decisions.
Audit Role: Ensures all areas of the organization are compliant with legal requirements AND best practice employment policies and procedures.
Facilitator Role: Close partnership to support, advise and extend the ability of all areas of the organization to meet their objectives through the implementation of highly effective employment practices in areas such as Talent Acquisition, Learning and Development, Reward systems, Performance Management, Health and Wellbeing.
Consultancy Role: Provide expert advice to the organization and it’s managers on any aspect of workforce management and employee relations and performance.
Service Role: Ensure the organization is fully aware of and is equipped to deal with developments impacting employment matters, such as changes in legislation, changes in the characteristics of the labor market.

Apply Before
11/07/2024, 11:59 PM

All applications must be submitted ONLINE at : https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions?location=Cameroon&locationId=300000000273784&locationLevel=country&mode=location